Know your members, keep them
A complete profile for every member, with churn-risk signals and outreach tools that bring people back before they drift away.
Everything you need, in one place
Tools built to run and grow your sports facility — simple, flexible and powerful.
Unified member profile
Attendance, memberships, payments and preferences in one profile that gives you a full picture of each member.
Churn-risk signals
The platform watches for falling attendance and memberships near expiry, and flags who needs re-engaging.
Segments & lists
Group members into segments — new, active, at-risk — and send each the right message.
Targeted outreach
Send reminders, win-back offers and welcome messages that keep members connected and consistent.
Team notes
Log notes on injuries, goals and preferences that your team can see for more personal service.
Stop churn before it starts
Churn-risk signals surface who is attending less or nearing expiry, so you step in with a message or an offer at the right moment.
- Spot falling attendance early
- Alerts for memberships near expiry
- Targeted win-back campaigns
A deeper relationship with every member
A unified profile and shared notes give your team full context on each member, so you deliver a personal experience that builds loyalty.
- Full history in one profile
- Notes your whole team can see
- Personal service that builds loyalty
Numbers that speak for themselves
Frequently asked questions
Discover more features
Scheduling
Run your class and court calendar in one place — recurring slots, set capacities and automatic waitlists that fill every open seat.
Bookings
Take bookings and prepayments any time, with a clear 12-hour cancellation policy that protects your revenue and cuts no-shows.
Memberships
Create flexible plans and tiers with automatic renewal and one-tap freezes — steady, predictable income month after month.
Payments
Take card and Apple Pay through trusted payments, with clear settlement and payouts that reach your account on schedule.
Marketplace
Put your facility in front of thousands of people searching to train in the RTHM app — your classes, prices and availability sync live, with no double entry.
Analytics
Track revenue, occupancy and no-shows in one clear dashboard, and make decisions that fill your schedule and grow income.
Check-in
Members enter by scanning a QR code from the RTHM app — fast, secure access and an accurate attendance record tied to each member.
Gift cards & offers
Sell digital gift cards and launch promotional offers that bring in new faces and win members back — upfront income and deeper loyalty.
What are you waiting for?
Create your account today and run your facility from one platform.